Customer Service

Have a question or need assistance in placing an order? We’re here to help! You can reach our customer service line from 9 a.m. to 5 p.m. Central time Monday through Friday:

Phone: 1-888-417-0195
Fax: 952-582-1000

Discount Schedule for U.S. Book Retailers:
Contact Sam Temple at 651-204-3515 or at

Discount Schedule for U.S. Libraries:
Contact Heather McDonough at 651-424-4621 or at

Shipping & Handling
UPS Standard Ground
(Delivery in 4 to 7 days in the contiguous United States)
Free for orders $100 and over.

UPS Express 2-3 Days
Please contact us directly to place your order and get a quote if you require this shipping method.

Terms of sales are net 30 days. All prices are subject to change without notice.

Returns will be accepted after 90 days of purchase and up to one year from purchase date. Please read our Return Policy for full details.

Your satisfaction is our most important priority. If for any reason, you are not completely satisfied with your order, simply call 888-417-0195.

Contact Your Sales Representative

School and Library Sales Representatives

See full list

Retail Sales Representatives

Moline & Associates
(IL, IA, ID, KS, KY, MI, MN, MO, NE, ND, SD)
Phone: 815-485-2803
Fax: 815-485-2842

McLemore Hollern & Associates
(AR, LA, OK, TX)
Phone: 281-360-5204
Fax: 281-360-5215

SE Book Travelers, LLC
(AL, FL, GA, MS, NC, SC, TN, VA, WV)
Phone: 205-682-8570
Fax: 770-804-2013

For all other states, please contact North Star Editions directly at:
Phone: 888-417-0195
Fax 952-582-1000